Services

Quality Residents

Target

How can Integral help you?

We will be responsible for solving your customers’ quality problems, being the best link between your company and the OEMs. We will analyze problems and make recommendations on root cause and corrective actions.

Definitions and responsible

What is the next step?

Scope

This service is done through visits to your customers in their area, first of all, these visits will serve to improve the performance of the suppliers’ product quality.

FAQ

  • Quality Resident: Responsible for resolving customer quality issues.
  • OEM: (Original Equipment Manufacturer) Original equipment manufacturer that manufactures parts or components for other companies.
  • Tier: Levels of a system.

1

Residences Inspector Level

2

Residencies Supervisor Level

3

Residences Technical Level

4

Engineer Level Representations

Benefits

Why have a Quality Resident?

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1

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Immediate on-site presence for problem resolution.

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2

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Improve the service experience by becoming your customer’s ally.

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3

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Anticipation and monitoring of potential product problems.

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4

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Travel and relocation savings with the support of the right Resident.

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5

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Improve your company’s problem-solving performance.

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6

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Avoid OEM fines and penalties.

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7

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Ensures compliance with specific customer requirements.

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8

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It has expert engineers in quality, offering our service of representation of suppliers, residences in plant before your client or OEM supplier, TIER1 OR TIER2.

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CONTACT US

3441 HALIFAX ST DALLAS, TEXAS 75247
+1 405 334 9143
talent-acquisition@serviceconsultingllc.com

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